Returns & Exchanges
At OLAS SUPPLY CO., we want you to love your coastal-inspired gear, which is why we offer a 30-day return window for all unwashed and unworn items. If your purchase isn't quite right, we've made the exchange and refund process simple and seamless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack the items in their original packaging, ensuring all tags are still attached and the garment is in its original condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous postage markings.
- 4.Drop Off and Track
Leave your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
